WEB HOSTING UPTIME

If you've ever shopped around for web hosting, you've likely seen the phrase '99.9% guaranteed uptime' but what does it really mean and why is it so important?

The Meaning of Hosting Uptime

Hosting Uptime refers to the amount of time a server is up and running any given month without any downtime or severe slow downs. At times, server hardware can fail or a software patch can go wrong but that doesn't mean you need to suffer because of it. A strong and reliable hosting company should have a redundancy plan in place to eliminate any downtime. Uptime does not cover a site users error of having a website that is not properly coded or configured incorrectly.

How Uptime is Proven Beyond a Phrase Stating a Guarantee

If a web hosting company is serious about uptime, you'll find an uptime monitor along with an SLA (Service Level Agreement). There should be nothing to hide when it comes to earning a customers trust and proving how reliable their servers are.

Details of an SLA

An SLA (Service Level Agreement) is created to let you know the details of the uptime guarantee and usually includes a prorated credit if the hosting company does not honor its commitment.

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