cPanel Email Forwarders
This interface allows you to configure an email address to forward incoming emails to another address. This is useful if, for example, you want to use one email account to receive emails addressed to multiple addresses without having an account for each. Additionally, multiple email addresses can receive the same email. You can also set the server to discard email or send (pipe) email to a program.
Remember that the emails are often in 2 inboxes when you setup a forwarder so this can cause you to run out of storage quickly if not cleaned out regularly. See the important section below for more information.
Login to your cPanel Account
Locate the Email section and click Forwarders
- After clicking Forwarders you will see the screen below
You can either create a forwarder for an individual email account or for the entire domain
If you want to create a forwarder for a single account, you’ll click add forwarder and see the screen below. Enter the address to have forwarded and choose one of the following options:
- Forward to Email Address
- Enter the email address to forward to
- Discard and send an error to the sender (at SMTP time).
- Failure Message (seen by sender)
use default message or add custom message
- Forward to a system account
- not recommended
- Pipe to a Program
- Typically used when integrating with a ticketing system and the software provider will give you the path
If you choose to add a Domain Forwarder, you will see the screen below
Choose the domain (if you have any addon domains configured) and enter the domain you’d like to forward to
Forwarders do not store emails on the server. If you wish to create a forwarding address that retains a copy of inbound email, perform the following steps:
Create an email account with cPanel’s Email Accounts interface (cPanel » Home » Email » Email Accounts).
Create an email filter with cPanel’s Email Filters interface (cPanel » Home » Email » Email Filters) that contains the following two actions:
Configure the Redirect to email action to send to the desired destination address.
Configure the Deliver to folder action to deliver to the INBOX folder.
If a forwarder shares an address with an email account, both will receive mail.
To stop receiving email at the account, delete it. Then, only the forwarder will receive email.
You cannot modify an existing email forwarder. To change the forwarding behavior for an address, you must delete the existing email forwarder and create a new one.
If you need any assistance, please submit a ticket for Technical Support