Microsoft NCE (New Customer Experience)
A new 168 hour (7 days) cancellation policy is now in effect for new subscriptions of Microsoft NCE SKUs. A full refund will be issued if cancelled on day one, while partial, pro-rated refunds will be issued for cancellations on days two through seven.
Microsoft New Commerce Experience (NCE) products allow you to choose among the following options for subscription terms:
Monthly terms, available at a 20% premium over MSRP
Annual, paid upfront
The Annual option requires an annual commitment, with no reduction in license quantities allowed over the length of the term. After purchase, you have 168 hours (7 days) to make license reductions before being locked into the commitment term.