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Published on: 02/09/2023 | Updated on: 02/09/2023 | Reading Time: 1 minute

Microsoft NCE (New Customer Experience)

Microsoft Cloud Agreement

7 Day Cancellation Policy

A new 168 hour (7 days) cancellation policy is now in effect for new subscriptions of Microsoft NCE SKUs. A full refund will be issued if cancelled on day one, while partial, pro-rated refunds will be issued for cancellations on days two through seven.

Subscription Billing Terms

Microsoft New Commerce Experience (NCE) products allow you to choose among the following options for subscription terms:

  • Monthly terms, available at a 20% premium over MSRP

  • Annual, paid upfront

The Annual option requires an annual commitment, with no reduction in license quantities allowed over the length of the term. After purchase, you have 168 hours (7 days) to make license reductions before being locked into the commitment term.