The Modify an Account section of WHM offers a group of features to modify the resources of an active cPanel account. Below is listed the options that can be modified on an individual account basis.
To get started, login to your WHM control panel
Basic Information
Primary Domain
Username
Account Owner
Contact Email
Default Locale
cPanel Theme
Enable Apache SpamAssassin™
Resource Limits
Package
Disk Space Quota (MB)
Monthly Bandwidth Limit (MB)
Below is a list of all log files generated on your server along with the location to find each of the logs. You can find these while you’re logged into Putty (Windows) or Terminal (Mac) using an SSH connection.
Description Access logs and users actions
Account transfers and misc logs
Auditing log (account creations, deletions, etc)
Backup Logs
Brute force protection (cphulkd) log
Cpanel dnsadmin dns clustering daemon
Cpanel taskqueue processing daemon
If you are adding a new dedicated IP address to one of your cPanel accounts, you can easily update the address in WHM. If you already have a free IP address on your server, follow the instructions below. If you need to order an additional IP address, please submit a ticket for our Billing Department first.
Difficulty Level: Easy
Login to WHM
Navigate to Account Functions
WHM Account Functions Section Choose the Domain for the IP address that you want to change and click Change
Creating backups of your accounts is an important step in managing your account. WHM gives you the ability to backup any or all accounts on your server to the server or you can use an external service such as Amazon S3. Follow the steps listed here to setup backups for your server.
To get started, login to WHM and navigate to the Backup section and then click on Backup Configuration
To access this feature in WHM, Login and navigate to the Backup section and then click File and Directory Restoration
WHM Backup Section If you need any assistance, please submit a ticket for Technical Support
WHM File and Directory Restoration Official Documentation
Difficulty Level: Easy
WHM System Reboot Section Graceful Server Reboot Recommended Method
Login to WHM using the root user credentials
Navigate to Home > System Reboot > Graceful Server Reboot. You can either locate the section shown below or use the search bar to the left of your screen (it may be minimized) and search for Graceful Server Reboot
When you are ready to reboot, click the Proceed button
Note, your server will be offline for a couple of minutes while this happens.
Restarting MySQL may need to be done from time to time, for various reasons. Here’s how to restart SQL Services (MySQL)
Login to WHM as the root user
Navigate to Home > Restart Services > SQL Server (MySQL). You can scroll down your screen to find the section shown below or use the search bar off to the left side of your screen (this may be minimized)
WHM Restart Services Section Click Yes and wait a moment for the process to finished.
Difficulty Level: Easy to Moderate
When you get ready to create individual cPanel user accounts, you need to have a package created to assign them. This package includes quotas for storage, bandwith, email accounts, etc. This article will cover the process.
To get started, login to WHM and locate the section labeled Packages and then click Add a Package
WHM Packages Section Assign the following options:
Package Name (can not be changed once created)
Difficulty Level: Easy
At times, you may wish to change the quotas for a cPanel package. This can be done within WHM.
To get started, login to WHM and locate the section labeled Packages and then click Edit a Package
WHM Packages Section On the next screen, you will have the ability to change each line item as desired. The only value that you can not change is the package name.
