Frequently Asked Questions

Get Answers to the Most Commonly Asked Microsoft 365 and Exchange Online Questions

Experts at helping you migrate and start enjoying Microsoft Email

Below you will find answers to many commonly asked questions that explain the differences between Microsoft 365 and Exchange Online. Feel free to open a live chat, give our sales department a call or send an email to for more specific answers to your questions. Not every customers needs are the same and we understand that. We want to help you get the right services and help you better manage them. We have helped many organizations successfully migrate from other email solutions.

Microsoft 365 FAQ

What is Microsoft 365?
Microsoft 365 is a cloud service that provides you with email, Microsoft Office, OneDrive storage, Teams video chat and more for up to 300 users, per domain. Your data lives on Microsoft servers and you have full access to the services listed in the 365 plan you choose, from any device at any time.
How many licenses can I purchase?
Microsoft allows up to 300 users per custom domain. For example, if you own and want to use 2 domains, you can have up to 300 users per domain.
How do I get my current email accounts moved over to Microsoft 365?
Evolve Hosting offers an affordable migration package which will move every account, message, attachment and folder to each account, without the need to worry. All migrations are scheduled, monitored and thoroughly tested for success.
I already have Microsoft 365. Can I transfer my licenses to Evolve Hosting?
Absolutely! Many of our customers transfer their Microsoft 365 licenses because they have other services with us and want to consolidate billing and providers. When you transfer licenses, no actual data is moved because it is already on Microsoft's servers. Only the company you purchase your licenses through changes.
Is Microsoft Business Standard worth it?
Microsoft 365 Business is the plan with the most features. One major difference of this license over Microsoft 365 Basic is that you have the ability to download the Office software for up to 5 computers. With Microsoft 365 Basic, Office apps are available online, through your web browser only.
What type of data recovery and security is available?
Microsoft offers Advanced Threat Protection for $2.50 per month per license. Microsoft 365 Advanced Threat Protection helps protect mailboxes, files, online storage, and applications against new, sophisticated attacks in real time. It offers holistic protection in Microsoft Teams, Word, Excel, PowerPoint, Visio, SharePoint Online, and OneDrive for Business.
Are there mobile apps that I can use?
Microsoft provides apps for iOS and Android for all of their services, at no additional charge. Head to the iOS App Store or the Google Play store and download them all! Stay connected no matter your location or the device you use.

Microsoft Exchange Online FAQ

What is Microsoft Exchange Online?
Microsoft Exchange Online is a 50GB or 100GB mailbox all on the Microsoft Exchange Servers. If you don't need any of the Office apps or Teams video chat, Exchange Online could be the solution for you.
How is Exchange Online different from Microsoft 365?
Exchange Online is strictly email. Microsoft 365 includes additional software that is valuable for teams and companies working remotely or in separate offices.
How can I transfer my current email accounts over to Exchange Online?
We offer a migration service that is safe and efficient. Reach out to our Sales team over the phone or live chat to receive a quote for your email accounts.
Are there mobile apps available?
The Outlook app is free to download through the iOS App Store or Google Play store.
Does Exchange Online include any online storage?
Exchange does not include OneDrive for storing photos, music, etc. If you need online cloud storage, take a look at Microsoft 365
How many users can I signup for?
Add up to 300 users per custom domain.
Can I switch from Microsoft 365 to Exchange Online or vice versa?
Yes, you can switch without the need to do a full migration. Please reach out to our Sales team over the phone or live chat to get full details on how to transition.